Refund Policy
We want you to be happy with your purchase. If you're not, just return the product to us in a saleable condition, for an exchange or full no quibble refund.
Instructions: Please let us know within 7 days of receiving your goods, either by telephone or email, that they are not suitable and we will issue you with an RMA number. Please quote this RMA number when returning the goods to ensure a speedy exchange or refund. Please see below for products excluded from this policy.
Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge, but excludes the products listed as exceptions below.
Condition of returns
It's important that returned items are in the best possible condition, so please take reasonable care of them.
Delivery charges
We'll refund any delivery charges you've paid, provided you return the full order.
Products we're unable to cancel, refund or exchange
Unless faulty or not as described, we cannot refund or offer an exchange on:
All Printed Tags
Pig Slapper Plates